Health Facilities Federal Credit Union Privacy Principles

At Health Facilities Federal Credit Union, we understand that our members expect personal financial information to be treated in an appropriate and confidential manner. We are committed to providing our members with competitive products and services to meet their financial needs. This may require that we share information about members with others to complete a transaction or provide them with a choice of products and services.

Health Facilities FCU has adopted the following policies and practices which apply to the personal information we collect and disclose, including the parties who receive personal and sometimes nonpublic information from us, as we conduct the business of the credit union.

Information We Collect About the Member

We collect information about our members for lawful business purposes, or as otherwise required by applicable law, from the following sources:

  • Information we receive on membership and loan applications and other forms.
  • Information about transactions with us and others.
  • Information received from a consumer reporting agency.
  • Information obtained when verifying the information provided on applications or other forms, such as from a current or past employer or from other institutions where a member conducts business.
  • Market research firms that provide us with a variety of information regarding our members such as the number of individuals in a household, home ownership.

You agree that the telephone numbers, street and e-mail addresses provided in your Membership Application and Signature card, or any other application or communication sent to us are publicly available and will be used to provide notices, disclosures, statements, other communications (including but not limited to responses to your e-mail communications) and offers for certain products or services.

The Credit Union Web Site

Use of our web site or linking to a site we sponsor requires the use of cookies, which are small pieces of information a web site stores on a visitor's web browser to remind the site about the user the next time the site is visited. We do not store confidential or sensitive information through use of cookies. Our use of cookies enhances our members' online transactions and eases navigation through our web site. For certain applications, such as online transactions, cookies are required to help protect the privacy of a member's transactions by, for example, terminating the session if the member forgets to log out. We collect e-mail addresses from members who request electronic services, and from users of our web site who choose to provide their addresses.

Information We Disclose About the Member

As previously noted, providing members with competitive products and services may require that we share information about a member with others to complete a transaction or provide for a choice of services. In doing so, we may disclose all of the information we collect, as described above. Accordingly, we may disclose the following kinds of information about a member:

  • Information we receive from applications and other forms, such as name, address, social security number, and income.
  • Information about transactions with us or other companies that work closely with us to provide financial products and services, such as account balances, payment history and credit card usage.
  • Information received from a consumer-reporting agency, such as creditworthiness and credit history.

We may also disclose all the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not allow these companies to sell the member information we provide to other third parties.

Lastly, in order to conduct the business of the credit union, we may disclose information about a member as permitted or required by law. These disclosures typically include information to process transactions on a member's behalf, conduct the operations of the credit union, follow member instructions as authorized or protect the security of our financial needs.

Disclosure of Information About Former Members

If a membership relationship is terminated, Health Facilities FCU will not share information collected about a member, except as permitted or required by law.

How We Protect Member Information

We restrict access to nonpublic information about members to those employees who have specific business purpose for utilizing the data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard member nonpublic personal information.

The credit union reserves the right to modify, change or amend the Privacy Principles at any time without notice other than as expressly required by applicable law.